Terms of Service

Last updated: April 16, 2026

1. Acceptance of Terms

By accessing or using theXEO ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

theXEO is an autopilot Edge SEO platform that optimizes websites for SEO, GEO/AEO, accessibility, and Core Web Vitals. The Service deploys Edge Workers to your Cloudflare account to automatically enhance your website's HTML at the edge.

3. Account Registration

  • You must sign up using Google OAuth.
  • You are responsible for maintaining the security of your account.
  • You must provide accurate and complete information.
  • You must be at least 19 years old to use the Service.

4. Your Cloudflare Account

To use theXEO, you provide a Cloudflare API token granting us permission to deploy and manage Workers on your account. You acknowledge that:

  • You are the authorized owner or administrator of the Cloudflare account.
  • theXEO will deploy Edge Workers that modify HTML responses for your connected domains.
  • theXEO only adds or supplements content — it never modifies or removes your existing content.
  • You can revoke the API token at any time to immediately stop theXEO from accessing your account.
  • You are responsible for any Cloudflare usage costs incurred by the Edge Workers.

5. Subscription and Billing

  • theXEO offers a free Trial plan and paid subscription plans (Lite, Starter, Pro, Enterprise).
  • Paid plans are billed on a monthly or annual recurring basis via Toss Payments (credit card billing key).
  • Upgrades take effect immediately with prorated charges.
  • Downgrades take effect at the end of the current billing period.
  • You can cancel your subscription at any time. Access continues until the end of the billing period.

6. Cancellation and Refund Policy

In accordance with the Korean Electronic Commerce Act (Article 17), you may withdraw your subscription within 7 days of the service commencement date. However, once a site has been connected to theXEO (onboarding completed), service use is deemed to have commenced, and withdrawal is restricted under Article 17(2)(5). The Company notifies this restriction prior to payment and offers a free Trial plan for evaluation.

You may cancel or request a refund under the following conditions:

6-1. Full Refund (Within 7 Days, No Site Connected)

  • Within 7 days of payment AND no site connected: Full refund is available. The subscription is immediately converted to the free Trial plan.
  • After 7 days OR site connected: No refund is available. You may cancel your subscription at any time. Upon cancellation, the service continues until the end of the current billing period, after which it is converted to the free Trial plan.

6-2. Cancellation Without Refund

  • Monthly subscriptions: Cancel anytime. Service continues until the end of the billing period.
  • Annual subscriptions: Cancel anytime. Service continues until the end of the annual billing period. No prorated refund.

6-3. Company Fault

  • If the Service becomes unavailable due to our fault, or a billing error occurs, a refund for the remaining unused period of the current billing cycle is provided promptly. Monthly subscriptions are calculated on a daily basis; annual subscriptions are calculated on a monthly basis based on the actual amount paid.

To request a refund, use the "Request Refund" button in your billing dashboard, or contact [email protected]. Refunds are processed within 5–7 business days to the original payment method.

7. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to reverse-engineer, decompile, or extract source code from the Edge Workers
  • Share your account credentials or API tokens with unauthorized parties
  • Use the Service to generate spam, misleading content, or black-hat SEO techniques
  • Exceed the usage limits of your subscription plan
  • Interfere with or disrupt the Service or its infrastructure

8. AI-Generated Content

theXEO uses artificial intelligence to generate meta tags, descriptions, and structured data for your website. You acknowledge that:

  • AI-generated content is provided as-is and may require review.
  • You are responsible for the content published on your website, including AI-generated content.
  • theXEO does not guarantee specific SEO rankings or traffic improvements.

9. Fail-Safe Design

theXEO is designed with fail-safe principles. If the Edge Worker encounters any error, it passes the request through to your origin server unchanged. Individual handler failures skip only that handler — your website remains fully functional.

10. Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service depends on third-party infrastructure (Cloudflare, Toss Payments, Google) and may be affected by their outages. We are not liable for downtime caused by third-party services.

11. Intellectual Property

theXEO and its original content, features, and functionality are owned by theXEO and are protected by intellectual property laws. Your website content remains yours — we do not claim any ownership of the content on your connected domains.

12. Limitation of Liability

To the maximum extent permitted by law, theXEO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Termination

If you violate these Terms, we will give you 7 days to correct the violation. If uncorrected, we may suspend or terminate your account. However, in urgent cases (illegal activity, security threats), we may suspend access immediately without prior notice. Upon termination:

  • Your access to the Service will be revoked.
  • Edge Workers deployed to your Cloudflare account will stop receiving rule updates.
  • You can remove the Edge Workers from your Cloudflare account at any time.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes at least 30 days before the effective date via email or a notice on the Service. If you do not object within 30 days of notification, you are deemed to have accepted the changes. Members who object may terminate their agreement.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company's principal place of business. Users may also file for dispute mediation with the Korea Consumer Agency or the Electronic Commerce Mediation Committee.

16. Contact

For questions about these Terms, contact us at [email protected].

For information regarding the handling of personal data, please refer to our Privacy Policy.